This annual celebration stands as a proud tradition within the Bank, recognising the passion, performance, and dedication of staff who continue to push boundaries and drive NDB forward.
This year’s ceremony was held under the theme “Quantum 2024 : A Leap in Banking Excellence”, reflecting the Bank’s renewed commitment to transformation, growth, and purpose-driven leadership.
The event brought together teams from across the country to celebrate milestones reached and new standards set across NDB’s retail network.
From frontline officers to support staff, every award highlighted the collective effort behind the Bank’s mission to deliver impactful, customer-focused financial solutions to Sri Lankans from all walks of life.
Among the highly anticipated accolades of the night was the Best National Branch Award, which saw the Moratuwa Branch claim the title of Champion for 2024, followed by the Dambulla Branch as First Runner-Up and the Ambalantota Branch as Second Runner-Up.
Their achievements reflected strong leadership, consistent performance, and outstanding teamwork in meeting the evolving needs of their communities.
The evening also recognised high performers across a wide array of business verticals, including savings, current and fixed deposits, home loans, leasing, pawning, Aachara, SME banking, digital banking, cards, bancassurance, trade finance, and overall service excellence.
Special accolades were awarded in areas such as operational excellence, Bank2U, PRV officers, recoveries, project finance, and more, underscoring the depth and diversity of talent within the organisation.
Adding to the celebratory atmosphere, the Central Region was honoured with the Best Region of 2024 Award, in recognition of its remarkable contribution and year-round performance across key indicators.
Speaking at the event, CEO of NDB Bank, Kelum Edirisinghe, stated, “shared his reflections on the journey so far and the road ahead:
“Excellence is not a destination; it is a discipline. What we are witnessing here tonight is the result of relentless effort, a shared vision, and a culture rooted in accountability and purpose.
As we leap forward into a new era of banking, our people remain the most powerful force driving that transformation.
Let this recognition be a moment of pride, but also a call to keep raising the bar for our customers.”
Echoing these sentiments, Sanjaya Perera, Senior Vice President – Personal Banking and Customer Experience, noted,
“Behind every number, every milestone, is a person and a team that chose to show up, adapt, and deliver.
These awards are not just a celebration of performance but also a recognition of character, consistency, and commitment.
I am proud of the culture we’ve built, one that thrives on results, yes, but more importantly, on people who lead with purpose.”
The NDB Retail Banking Awards are more than a celebration of performance; they are a tribute to the people who make excellence possible every day.
In a year that presented challenges and opportunities, NDB’s employees remained focused, their impact meaningful, and their dedication unmatched.
As NDB continues its journey of transformation, the Retail Banking Awards 2024 serve as a reminder that behind every milestone stands a team and a Bank committed to leaping boldly into the future of banking excellence.